Legal information
Privacy Policy
1. INTRODUCTION
This notice informs website visitors and followers of the Wellneo brand profiles on social media about how we collect, process, and protect personal data.
The data controller for these processing activities is:
Kenty Adria d.o.o.
Radnička cesta 45, 10 000 Zagreb
OIB: 40620938266
Contact: +385 16646 629, zastita.podataka@kenty.hr
2.PURPOSES OF PERSONAL DATA PROCESSING
Your personal data is processed for the following purposes:
2.1. Responding to Inquiries
When you send an inquiry to our official contacts or use the contact form, your data is processed so we can respond to your inquiries and provide the requested information or support. We will collect the data you voluntarily provide or enter – name, surname, email address, phone, company information, etc.
2.2. Informing About News and Benefits (Newsletter)
Occasionally, we will send you notifications about new offers, discounts, promotions, or other benefits. Such notifications will be sent to your email only if you have voluntarily subscribed to the newsletter list. Unsubscribing from the list is very simple and available at the bottom of every received newsletter.
2.3. Social Media Activities
We promote our Wellneo brand on social media platforms such as Facebook, Instagram, and YouTube. By processing data from social media, we improve our services, respond to your comments and inquiries, and maintain interaction with you.
Occasionally, we will organize prize contests on these social profiles. Depending on the type and nature of such a contest, we will inform you about the necessary data for participation and other details about the processing of personal data in the specific rules of the contest.
More information on how these platforms process personal data can be found in their privacy policies:
2.4. Cookies
For the proper functioning of the website, creating statistical reports on visits, analyzing site usage, marketing, and other activities, cookies are used on this website.
More information about cookies can be found in our Cookie Policy.
3. LEGAL BASIS FOR PERSONAL DATA PROCESSING
We process personal data based on your consent when you subscribe to receive newsletters or allow the use of certain types of cookies.
Participation in prize contests requires acceptance of the contest rules, which regulate the rights and obligations of the organizer and participants, with the legal basis for processing personal data being a contractual relationship with the participant governed by the contest rules.
Based on our legitimate interest, we respond to your inquiries, provide the requested information, and communicate with you on social media profiles.
4. DATA STORAGE PERIOD
We do not store personal data longer than necessary for the purpose for which it was collected. This assessment is based on the type of personal data and the purpose for which it was collected (e.g., sending newsletters until consent is withdrawn or participant data until the regular end of the prize contest).
5. RECIPIENTS OF PERSONAL DATA
We have engaged a data processor for the maintenance and management of this website and related social media profiles.
Special contracts are concluded with all business partners and service providers considered data processors, defining mandatory protective measures to ensure the confidentiality, integrity, and availability of personal data and other confidential information.
6. LOCATION OF PERSONAL DATA PROCESSING
For sending newsletters, we use the Mailchimp service, headquartered in the United States. As a data protection measure in this business process, we have concluded Standard Contractual Clauses with the service provider. More information about these clauses can be found at: https://mailchimp.com/legal/data-processing-addendum/
7. DATA SUBJECT RIGHTS
You have the right to access, correct, and delete personal data.
Additionally, depending on the method of data processing and the legal basis, you may also exercise the right to restrict processing, data portability, withdraw previously given consent, and object to decisions based solely on automated processing that have a significant legal effect on the data subject (if applicable).
For further information on personal data processing and to exercise your rights, please contact us via email: zastita.podataka@kenty.hr
You can also file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, Belgrade 11120, office@poverenik.rs
Terms of use
General
This website, wellneo.rs (hereinafter referred to as the “Site”), provided by Kenty Adria d.o.o., offers users access to information about our services and products. By using the Site, you accept these Terms of Use and agree to comply with them.
Copyright
All content on the Site (texts, images, graphics, logos, icons, etc.) is the property of Kenty Adria d.o.o. or third parties with whom we have business relations. Copying, distributing, transmitting, or modifying the content without our prior written consent is prohibited.
Content Changes
We reserve the right to change or remove any part of the content on the Site without prior notice. Although we strive to ensure the accuracy of the information, we do not guarantee the complete accuracy or timeliness of the content. Users are responsible for verifying the accuracy of the information through direct contact with us.
Responsibility for Use
Kenty Adria d.o.o. does not assume responsibility for any damage arising from the use of the Site or reliance on any of its content. Use of the Site is at the user’s own risk.
External Links
The Site may contain links to other websites that are not under our control. We are not responsible for the content or privacy of those sites, and users use them at their own risk.
Changes to Terms
We reserve the right to amend these Terms of Use at any time. Users will be notified of changes via the Site. By continuing to use the Site after changes, you accept the new Terms of Use.
Contact
For any questions or comments related to these Terms of Use, you can contact us through the contact information provided on our Site.
Cookie Policy
This website uses cookies, small text files that are stored on your computer, tablet or mobile phone. We use cookies and similar technologies to record certain information each time you visit and browse our website.
We use cookies for a number of reasons, such as counting the number of visitors to the website, improving user experience, maintaining security, and generally providing a better, more intuitive and satisfying experience.
We will ask for your consent to use all cookies that are not necessary. You can change your cookie settings at any time in the cookie consent panel, or allow or refuse the use of certain types of cookies.
In the cookie consent panel, you can also find a list of all cookies and their storage time.
Types of cookies
- Necessary cookies
These cookies are necessary for the proper functioning of the website and cannot be deactivated (e.g. cookies that allow you to enter data into a contact form or your privacy settings).
- Preference cookies
These cookies allow the website to provide enhanced functionality and personalization (e.g. language selection). If you do not allow these cookies, some or all of these functionalities will not be enabled.
- Statistical cookies
These cookies allow us to count visits so that we can measure and improve the performance of our website. All information collected by these cookies is aggregated and anonymous.
- Marketing cookies
Targeting and advertising cookies collect information to show you personalized marketing content. If you do not allow these cookies, you will receive fewer targeted ads.